Acura Of Orange Park
7200 Blanding Blvd.Jacksonville,FL32244Sales: 904-777-5600
- Service: 904-777-5600
- Parts: 904-777-1008
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Customer Reviews
11/13/2011
Dear sir,
I am writing to let you know I am still a satisfied customer of your company. It has now been a year since I purchased my new TSX. I am pleased with my purchase and I am so proud of the service and assistance I received from your associates. Gino gave me the greatest help in helping me find a car that I would be happy with. Woody, an excellent finance manager, was great. I will never forget the extra time he devoted to helping me. He was very patient, understanding, caring, and knowledgeable. Woody is the type of person I would highly recommend to my friends for service. I can also say that each time I have come to your establishment, your sales associates and the service associates were friendly and willing to help. I always like to hear a friendly greeting when entering a business as this does set the tone of the visit. Hats off to a good TEAM!
10/11/2011
Great service. I cannot say enough about Casey and Wes, the service manager. Both really made me feel welcome and I felt that both were very honest in their opinion and recommendations. Casey always kept me informed of the repairs and cost. Wes is very knowledgeable and has a very good sense of customer service. Great job to the service team and mechanics!
9/19/2011
Dear Mr. Hanania,
I am writing this letter on behalf of Mr. Gino Silawi, whom I consider my very own personal salesman and an excellent sales representative of your dealership.
I purchased my Acura TL 2010 from your dealership in September 2010. Mr. Silawi was my salesman and each time I have come into the dealership to have my car service, I am greeted by Mr. Silawi, with a wonderful smile and a pleasant attitude as if it is my first visit.
It makes my visit pleasurable while having my car service.
Mr. Hanania, you have a great asset and a real jewel to your dealership in allowing Mr. Gino Silawi, to be a part of your team.
I have the highest respect for Mr. Silawi. He is highly knowledgeable about the operations of the cars he sells.
Thank you Mr. Hanania. Mr. Gino Silawi is a fine gentleman to know. Thank you for your time.
9/1/2011
very long business relationship, we will continue to keep it going, bought 3 cars in y he past 3 months.
Fine service , pleasure to do business with them.
Jay Graff
Dear sir,
I am writing to let you know I am still a satisfied customer of your company. It has now been a year since I purchased my new TSX. I am pleased with my purchase and I am so proud of the service and assistance I received from your associates. Gino gave me the greatest help in helping me find a car that I would be happy with. Woody, an excellent finance manager, was great. I will never forget the extra time he devoted to helping me. He was very patient, understanding, caring, and knowledgeable. Woody is the type of person I would highly recommend to my friends for service. I can also say that each time I have come to your establishment, your sales associates and the service associates were friendly and willing to help. I always like to hear a friendly greeting when entering a business as this does set the tone of the visit. Hats off to a good TEAM!
TH
Folkston, GA
Folkston, GA
10/11/2011
Great service. I cannot say enough about Casey and Wes, the service manager. Both really made me feel welcome and I felt that both were very honest in their opinion and recommendations. Casey always kept me informed of the repairs and cost. Wes is very knowledgeable and has a very good sense of customer service. Great job to the service team and mechanics!
JC
Orange Park, FL
Orange Park, FL
9/19/2011
Dear Mr. Hanania,
I am writing this letter on behalf of Mr. Gino Silawi, whom I consider my very own personal salesman and an excellent sales representative of your dealership.
I purchased my Acura TL 2010 from your dealership in September 2010. Mr. Silawi was my salesman and each time I have come into the dealership to have my car service, I am greeted by Mr. Silawi, with a wonderful smile and a pleasant attitude as if it is my first visit.
It makes my visit pleasurable while having my car service.
Mr. Hanania, you have a great asset and a real jewel to your dealership in allowing Mr. Gino Silawi, to be a part of your team.
I have the highest respect for Mr. Silawi. He is highly knowledgeable about the operations of the cars he sells.
Thank you Mr. Hanania. Mr. Gino Silawi is a fine gentleman to know. Thank you for your time.
9/1/2011
very long business relationship, we will continue to keep it going, bought 3 cars in y he past 3 months.
Fine service , pleasure to do business with them.
Jay Graff
jtienda
Jacksonville, FL
Jacksonville, FL
6/9/2011
I came to Acura of Orange Park too take a look at a few cars because I had been in a car accident and was in need of a new car. I did not have much time because the insurance company was only allotting us a few days to have a rental car. I met with Gigi on a Wednesday and we looked at a few cars. They were not what I was looking for; I am very picky and wanted a lot of accessories in the car. Needless to say, I met with Gigi a few more times and she was able to find me a car that was in my price range and is BRAND new! She is the most patient salesperson I have ever met, I work in a dealership so that is saying a lot! I will definitely buy through her again and have been recommending her to every person I know. She has a few coming her way in the next couple of weeks! Thank you so much :)
I came to Acura of Orange Park too take a look at a few cars because I had been in a car accident and was in need of a new car. I did not have much time because the insurance company was only allotting us a few days to have a rental car. I met with Gigi on a Wednesday and we looked at a few cars. They were not what I was looking for; I am very picky and wanted a lot of accessories in the car. Needless to say, I met with Gigi a few more times and she was able to find me a car that was in my price range and is BRAND new! She is the most patient salesperson I have ever met, I work in a dealership so that is saying a lot! I will definitely buy through her again and have been recommending her to every person I know. She has a few coming her way in the next couple of weeks! Thank you so much :)
iilyx3
Jacksonville, FL
Jacksonville, FL
5/26/2011
I was way overdue for an oil change so I went online to find a place to take my car. Acura of Orange park had good reviews so I decided to give them a try. The oil change was quick and easy and the price was fair. Everyone was very friendly and helpful. I will be using them again and would recommend them to others!
I was way overdue for an oil change so I went online to find a place to take my car. Acura of Orange park had good reviews so I decided to give them a try. The oil change was quick and easy and the price was fair. Everyone was very friendly and helpful. I will be using them again and would recommend them to others!
EHGator
Miami, FL
Miami, FL
4/30/2011
I was called by Gigi who found I had put my car into a car quote website. She told me I should make time to come down to the dealership and she'd make a deal happen. They treated me very good. Needless to say I left with a different car then I got there with. Good service. I would deffinetly recommend this dealership for anyone looking for a new or used Acura.
I was called by Gigi who found I had put my car into a car quote website. She told me I should make time to come down to the dealership and she'd make a deal happen. They treated me very good. Needless to say I left with a different car then I got there with. Good service. I would deffinetly recommend this dealership for anyone looking for a new or used Acura.
Keithjr321
3/20/2011
I had a great experience at Acura of Orange Park and GiGi was wonderful to work with. I never felt pressured and GiGi listened to my wants and needs, making me feel more like a friend than a customer. I would definately go back and have already recommended GiGi to a family member.
Lisa L.
I had a great experience at Acura of Orange Park and GiGi was wonderful to work with. I never felt pressured and GiGi listened to my wants and needs, making me feel more like a friend than a customer. I would definately go back and have already recommended GiGi to a family member.
Lisa L.
LisaML
Jacksonville, FL
Jacksonville, FL
3/16/2011
In '07 I purchased a used car from Acura of Orange Park. A couple of years after purchasing the vehicle, I discovered errors in the sales contract which effected my warranty and maintenance coverage. Although this dealership could have legally done nothing to mitigate the problem, they chose to make a decision based on high morals. After speaking with them over the phone, we reached an equitable decision that was in the best interest of everyone. I look forward to doing business again with Acura of Orange Park.
In '07 I purchased a used car from Acura of Orange Park. A couple of years after purchasing the vehicle, I discovered errors in the sales contract which effected my warranty and maintenance coverage. Although this dealership could have legally done nothing to mitigate the problem, they chose to make a decision based on high morals. After speaking with them over the phone, we reached an equitable decision that was in the best interest of everyone. I look forward to doing business again with Acura of Orange Park.
parsonsk
Richmond, VA
Richmond, VA
2/4/2011
I traded and purchased a vehicle from Acura of Orange park. I am extremely satisfied with how the deal was handled. Everyone was very professional and courteous.
Thanks to Grey (new car manager) for the great trade-in value he gave me. He was very concerned about my impression with the dealership and my satisfaction with the purchase.
Eugene was a great salesman. He was not pushy or overbearing. He made sure we were happy with the vehicle we purchased. James (use car manager) was there to finalize the deal of the vehicle. We went back and forth on the negotiations, but James did a great job of making the numbers agreeable to both parties. Woody (Finance) was fantastic. He explained all the paper work in detail. He answered all my questions. He made sure to give me a great deal on the extended warranty and maintenance package. He will definitely be the Finance person I will use next time. Wes (service Manager) and Kahlil (service personal) are great. Overall the service department is wonderful, very helpful, and always took care of my care needs. Wes and Kahlil always made sure my care was in great condition and always worked around my schedule. They always took great care of me as a customer.
Overall the experience at Acura of Orange Park was terrific thanks to the people that I dealt with. I believe that Jack Hanania finally got it right with his staff; they are great people that truly care about customer satisfaction. I highly recommend them.
I traded and purchased a vehicle from Acura of Orange park. I am extremely satisfied with how the deal was handled. Everyone was very professional and courteous.
Thanks to Grey (new car manager) for the great trade-in value he gave me. He was very concerned about my impression with the dealership and my satisfaction with the purchase.
Eugene was a great salesman. He was not pushy or overbearing. He made sure we were happy with the vehicle we purchased. James (use car manager) was there to finalize the deal of the vehicle. We went back and forth on the negotiations, but James did a great job of making the numbers agreeable to both parties. Woody (Finance) was fantastic. He explained all the paper work in detail. He answered all my questions. He made sure to give me a great deal on the extended warranty and maintenance package. He will definitely be the Finance person I will use next time. Wes (service Manager) and Kahlil (service personal) are great. Overall the service department is wonderful, very helpful, and always took care of my care needs. Wes and Kahlil always made sure my care was in great condition and always worked around my schedule. They always took great care of me as a customer.
Overall the experience at Acura of Orange Park was terrific thanks to the people that I dealt with. I believe that Jack Hanania finally got it right with his staff; they are great people that truly care about customer satisfaction. I highly recommend them.
VeryHappyVW
Jacksonville, FL
Jacksonville, FL
1/25/2011
I was looking online for a used Focus. This dealer had all three of the best deals I found. The staff that I worked with was by far the best car dealer experiance I have ever had. The Focus I bought, I am absolutely in love with. Have you ever had a dealer call you back and tell you that 'the bank didn't take the deal' and then they want to hit you up with a worse deal? I had the exact oppisite happen. They called me back and said that they got my rate lowered and my monthly payment lowered --- BY 50 BUCKS!!! Which to me is a very big deal. And the rate was lowered by 7 points. Excellent work. Excellent staff. Excellent experiance. I would gladly recommend this dealer and would gladly buy from them again. To GiGi and Woody. Great job.
I was looking online for a used Focus. This dealer had all three of the best deals I found. The staff that I worked with was by far the best car dealer experiance I have ever had. The Focus I bought, I am absolutely in love with. Have you ever had a dealer call you back and tell you that 'the bank didn't take the deal' and then they want to hit you up with a worse deal? I had the exact oppisite happen. They called me back and said that they got my rate lowered and my monthly payment lowered --- BY 50 BUCKS!!! Which to me is a very big deal. And the rate was lowered by 7 points. Excellent work. Excellent staff. Excellent experiance. I would gladly recommend this dealer and would gladly buy from them again. To GiGi and Woody. Great job.
skivir
Jacksonville, FL
Jacksonville, FL
1/11/2011
I was interested in purchasing a 2010 Acura TSX and Gigi was the best in making that happen. I got the exact car that I wanted at an awesome price and a great monthly payment. She also stays in touch to make sure that everything is going okay with the car. Gigi did a phenomenal job and I strongly reccommend her to anyone interested in purchasing a car.
I was interested in purchasing a 2010 Acura TSX and Gigi was the best in making that happen. I got the exact car that I wanted at an awesome price and a great monthly payment. She also stays in touch to make sure that everything is going okay with the car. Gigi did a phenomenal job and I strongly reccommend her to anyone interested in purchasing a car.
lovemyacura
Jacksonville, FL
Jacksonville, FL
12/5/2010
I was in a situation where I was up-side-down on my car. I used it for my sales job and had high milage. No other dealership would even try to help us out. I needed something with better gas milage to save myself some money every month. Gino took us in and was positive he was going to help us right from the start. He got us out of our up-side-down gas hog and got us into a newer used Acura TSX. It has been a great car with awsome gas mileage and it will hold its value a lot longer! They also helped us switch car insurance and we ended up with a lower payment there as well. Thanks Acura of OP and thank you Gino!!!
I was in a situation where I was up-side-down on my car. I used it for my sales job and had high milage. No other dealership would even try to help us out. I needed something with better gas milage to save myself some money every month. Gino took us in and was positive he was going to help us right from the start. He got us out of our up-side-down gas hog and got us into a newer used Acura TSX. It has been a great car with awsome gas mileage and it will hold its value a lot longer! They also helped us switch car insurance and we ended up with a lower payment there as well. Thanks Acura of OP and thank you Gino!!!
brookethanks1
Warner Robins, GA
Warner Robins, GA